What makes a compelling oh-hold message? These helpful Script Tips will give you some ideas for what to include in your customized message in order to keep your callers interested in what you have to say.
Why update your message? Informed customers are more comfortable and more likely to purchase more. These Script Tips are also used by Focuspoint's proactive clients who use regular updates to keep their callers informed and sales booming!
- What’s New or What’s Improved?
- Feature Seasonal Specials
- Relay Industry Specials
- Inform Callers of News/Recent Awards or Achievements
- Press Release Information
- Change in Hours or Address
- Changes to Web Site
- Communicate Community Involvement
- Redirect phone traffic
- Increase traffic to your web site
- Provide directions to your place(s) of business
- Provide fax and e-mail information
- Promote Staff Capabilities
- Safety/Security information
- Health and Wellness information
- Industry related trivia
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On Hold Solution
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